At Anam Official Store, we’re committed to providing a smooth shopping experience. If you have concerns about your order, we’re here to help!
Refund Policy:
✅ If your item arrives faulty, damaged, or not as described, you are eligible for a refund.
✅ To request a refund, contact us within 7 days of delivery at support@anamofficialstore.com or WhatsApp + 971 54 206 7457.
✅ Refunds will be processed to your original payment method or issued as store credit, depending on your preference.
✅ Please allow 3–7 business days for refunds to reflect in your account.
Dispute Resolution:
✅ If you’re unsatisfied with the resolution, you may open a formal dispute by emailing us.
✅ Our team will review your case carefully and respond within 48 hours.
✅ We aim to resolve all disputes fairly, transparently, and in line with UAE consumer laws.
For any questions or concerns, reach out anytime. Your satisfaction is our priority!