I’ve received a faulty/damaged item – AOS
How can we help you?

I’ve received a faulty/damaged item

We’re sorry to hear that your order arrived faulty or damaged. At Anam Official Store, your satisfaction is our priority, and we’re here to resolve this quickly.

What to do next:

✅ Contact us within 48 hours of receiving your order.
✅ Email support@anamofficialstore.com or WhatsApp + 971 54 206 7457.
✅ Provide your order number, detailed description of the issue, and clear photos of the faulty or damaged item.

Once we receive your report, our team will review it promptly and arrange a replacement or refund according to our policy.

💡 Please keep the original packaging until the issue is resolved.

Thank you for your understanding and patience—we’re committed to making your experience right.

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