Order Cancellation
- You may request to cancel your order within 1 hours of placing it by contacting our customer support at support@anamofficialstore.com or WhatsApp + 971 54 206 7457.
- If your order has already been processed or shipped, cancellation may not be possible, but you can return the product after delivery as per our Return Policy.
- Once your cancellation is confirmed, you will receive a notification and any payment made will be refunded promptly.
Refund Policy
- If you are not completely satisfied with your purchase, you can return the item within 1 day of receiving it for an exchange or refund (subject to our Return Policy conditions).
- Products must be unused, in original packaging, and in the same condition as received.
- Hygiene products such as lingerie, shapewear, and underwear cannot be returned unless defective.
- Refunds will be processed to your original payment method within 7-10 business days after we receive the returned item.
- For Cash on Delivery (COD) orders, refunds will be issued as store credit or via bank transfer.
Why Shop With Us?
- Easy Cancellation: Quick cancellation options to avoid any inconvenience.
- Hassle-Free Returns: Simple and clear return policies to ensure your peace of mind.
- Customer Support: Friendly, responsive support ready to assist you at every step.
- Trusted Quality: Premium products sourced carefully for your comfort and style.
For any questions or assistance regarding cancellations or refunds, please contact us anytime. We are committed to providing you the best shopping experience in the UAE.
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